How to Get Started With Us
Getting Started is Easy
Get in touch with us. Tell us a little about yourself and what supports you are looking for. There is no pressure — we are just here to help.
We will arrange a time to talk — by phone, video call, or in person — whatever you prefer. We will listen to your goals, your situation, and the types of support you need.
We will help you understand what supports are funded in your plan and how we can help you use that funding. If you have a plan manager, we will contact them too.
We will prepare a clear, simple service agreement that outlines exactly what we will provide, when, and how much it will cost from your NDIS budget.
You will have input into who supports you. We take the time to find someone who is the right fit for your personality, culture, language, and needs.
Your support starts. We check in regularly to make sure everything is going well and that you are happy with your supports.
A: Our office can be reached Monday to Friday during business hours. Support services may be available at other times depending on your needs — contact us to discuss.
What to Have Ready When You Call
- Your NDIS plan or plan reference number (if you have one)
- Your contact details
- A general idea of the supports you are looking for
- Contact details for your support coordinator or plan manager (if applicable)
Do not have all of this? That is okay — just call us and we will help you figure it out.
